Depositing and withdrawing using Instant eChecks

What are Instant eChecks?

Instant eChecks is an electronic funds transfer (EFT) that works like a paper check. You can use it to deposit and withdraw funds to and from your account with us.

We don't charge you any fees for using this method.

How can I deposit using Instant eChecks?

To deposit using Instant eChecks, follow these steps:

1. Go to the 'Cashier'. If you're on our website or using our mobile app:
   
2. Under the 'Deposit' tab, select 'Instant eChecks'.
3. Select your preferred currency (if applicable).
4. Select one of the suggested deposit amounts or enter a different one in the 'Other' field.
5. Enter your 'Deposit Bonus' code (if available).
6. Select the 'Deposit' button.
7. Enter the required banking details and select the green arrow to proceed.
8. Follow the on-screen instructions to complete your transaction.

If your account is in good standing, we'll credit the requested amount right away. The bank will debit your funds from your account within 7 days from the date of your request. Until that debit occurs, you won't be able to withdraw or transfer those funds.

How can I withdraw funds using Instant eChecks?

To see the eCheck's option in the 'Cashier,' you'll need to have deposited with eChecks at least once within the last 12 months.

To request a withdrawal, follow these steps:

1. Go to the 'Cashier'. If you're on our website or using our mobile app:
   
2. Enter your withdrawal amount and select the 'Withdraw' button.
3. In the next screen, you'll see if you have any pending automatic withdrawals. You'll also see the payment methods available to withdraw any remaining amount.
4. If there are no pending automatic withdrawals, select 'Instant eChecks' from the available options.
5. If you used this method in the last 12 months, you'll see your banking details pre-populated. If not, enter the requested details.
6. Confirm all details are correct to avoid any delays or return fees.
7. Submit your request.

We’ll process your request within 72 hours. Once processed, the funds will reach your bank account within 10 business days.

What should I do if I need to update my bank details?

If you need to update your bank details, contact us via our software, mobile app, or website, and we'll give you more instructions.